Root Cause Analysis for Healthcare

This is an introductory course for healthcare professionals that prepares you to determine the root causes of problems in a process and how to prioritize resolution.

By the end of this course, you will be able to conduct root cause analysis using various industry-standard tools.

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Nurses and other healthcare professionals who have little to no experience in project management or change management.
  • Analyze large quantities of data and multiple scenarios with unique data and information
  • Ability to complete a template and use a methodology designed to elicit responses and frame the problem or solution
  • Conducted a Root Cause Analysis using a Fishbone Diagram and "5 Why's" methodology
  • Identify which identified root causes should be prioritized for resolution using a Pareto Analysis