Managing Resistance to Change for Healthcare

This course will build your understanding of why resistance from staff occurs through a case study exploration, and how to deal with resistance using theoretical models and data to create a staff engagement plan.

By the end of this course, you will be able to apply the Kotter and Schlesinger 6 Approaches model to design a staff engagement plan to communicate and support changes within a healthcare setting.

Course duration
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Recommended for nurses and other healthcare professionals who have little to no experience in data analytics or project management, looking to build those skills and grow into project management supporting roles.
  • Determine best approaches for various type of resistance
  • Create a communication plan with targeted messaging to engage staff based on data (both qualitative and quantitative)
  • Engage change champions to support the change
  • Engage leadership to support the change